CTIMUX for Panasonic TSP

 

CTIMUX middleware product was designed especially for Panasonic TSP.

The Panasonic TSP and Client CTI Applications transparently connect through the CTIMUX and operate, as they would be connected directly to the PBX. The CTIMUX does not affect the normal PBX functionality over the CTI link. It only allows multiple CTI applications to share the same CTI link.

CTIMUX provides the following features:

  • Compatible with Panasonic KX-NS1000 v3 or later.
  • Send E-mail to user specified email address when the TSP cannot initialize or is disconnected from PBX.
  • Automatic reconnect to the PBX when TSP to PBX connection is lost. The reconnection is transparent to Panasonic TSP.
  • Connect to NS1000 failover CTI when master NS1000 fails.
  • Implement automatic NS1000 CTI link reset in the case of REJECT answer from PBX is received for a predefined number of times and assuring that PBX changes are implemented.

Downloads

 

NOTE

For help and support using CTIMUX for Panasonic TSP, please contact Panasonic Technical Support.

 

 

 

See Also

▪ SIP IVR

▪ Appointment Reminder

▪ CCView

▪ CCAccounting

▪ CCAgent External CRM

▪ CCRecord Pro

▪ CCQueue Wait Time Announcer

▪ Poltys Lync Gateway

 

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