Call Recording

  • Contact Centers
    Call center calls can be recorded and used to retain employees. They can also be used to settle disputes when a “he said/she said” scenario occurs.
  • Medical Facilities
    Recorded call can be used to prove that medical  follow-ups were made and procedures were explained to patient after leaving medical facility.
  • Legal Institutions
    Attorney-client calls can be record and later used to settle billing disputes.
  • Detention Centers
    Record calls between inmates and outside called party.
  • Home Alarm Companies
    Record calls when and alarm is tripped and alarm representative calls the homeowner. 
    This way they have a record that the call was made to the home along with a recording of the person providing the password.

 

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Related Products

▪ CCView

▪ CCAccounting

▪ CCAgent

▪ Poltys Assistant

▪ Outbound Dialer

 

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