Contact Centers
Call center calls can be recorded and used to retain employees. They can also be used to settle disputes when a “he said/she said” scenario occurs.
Medical Facilities
Recorded call can be used to prove that medical follow-ups were made and procedures were explained to patient after
leaving medical facility.
Legal Institutions
Attorney-client calls can be record and later used to settle billing disputes.
Detention Centers
Record calls between inmates and outside called party.
Home Alarm Companies
Record calls when and alarm is tripped and alarm representative calls the homeowner.
This way they have a record that the call was made to the home along with a recording of the person providing the password.